“Emotional Intelligence (EI), more than IQ or technical expertise, drives 85–90% of success at work. IQ gets you in the door, but EI sets you apart.” – Warren G. Bennis
Overview
Although IQ is often seen as the key to success, research shows that self-awareness, self-regulation, social awareness and the ability to build positive relationships are the true predictors of high performance. These are the core elements of Emotional Intelligence (EI).
This course gives you a practical foundation in EI. You will explore its key components, assess your current competencies and develop skills to understand, manage and apply your emotions and those of others.
By strengthening your EI, you can make better decisions, act with intention, build trust, foster collaboration and improve relationships. You will increase your resilience, adapt to change with confidence and perform at your best, even in challenging situations.
Harness the power of Emotional Intelligence and transform the way you think, feel, and connect to achieve new levels of personal and professional success.
Learning Objectives
At the end of this program, participants will:
- Define Emotional Intelligence (EI) and explain its impact on workplace performance;
- Assess personal EI levels to identify strengths and areas for development;
- Recognize emotions, triggers, and habitual responses to increase self-awareness;
- Apply tools and strategies for guided self-discovery and personal growth;
- Manage impulses and regulate emotions to stay focused and calm under pressure;
- Observe social cues and practice empathy to strengthen workplace connections;
- Communicate effectively through attentive listening and overcoming emotional barriers;
- Collaborate and resolve conflicts constructively to build strong, positive relationships; and
- Develop a practical action plan to sustain EI growth.
Who Should Attend
- Employees at all levels seeking to perform at their best in any work environment by strengthening EI
- Organizational leaders aiming to enhance team effectiveness and leadership abilities
- Individuals looking to strengthen self-awareness, resilience, and emotional regulation
Contact Us
Full program details available upon request. Contact us for details and registration.
Mobile: 0917-130-8865 | Email: workshops@targetopsi.com


